About the Role

We are looking for a Project Manager to lead client projects from start to finish. In this role, you’ll guide teams, oversee progress and ensure projects are delivered on time, within budget and with the highest quality. Your leadership will directly shape customer satisfaction and contribute to Facilization’s impact in the financial technology space.

Accountabilities:

• Keeping projects on track, within scope, on time, and on budget.
• Managing scope changes and aligning expectations with stakeholders.
• Driving customer satisfaction and contributing to high NPS results.
• Ensure that deliverables meet agreed quality standards.
• In collaboration with Team Leaders, maximize efficiency on resource utilization to positively contribute on Productivity/Profit per Employee (PPE) ratio    

Role Competencies:

• Customer facing situations, with excellent written and verbal communication.
• Ability to lead, coach and inspire project teams.
• Solid skills in planning, forecasting, tracking and monitoring progress.
• Results oriented, always aiming for impact and measurable outcomes.
• Critical thinking and problem-solving mindset.
• Adaptability and proactivity in fast-changing environments.

Qualifications:

• Bachelor's Degree in appropriate field of study (i.e., Computer Science, Business Administration, Finance) or equivalent work experience.
• Project Management Professional (PMP) or other relevant certifications are an advantage.

Notes:

• Proven working experience in project management
• Experience with project management software tools
• Previous experience in financial/banking sector is a plus